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FAQ

FAQ

Most frequent questions and answers

In 1997, Cape Town, South Africa

We currently operate exclusively online, but we do host pop-up shops in various locations throughout the year and supply many stores. Sign up for our newsletter to stay updated on our events.

This business is family-owned and run. It’s a testament to what’s possible: creating a strong foundation and maintaining a connection to sustainable development and evolving.

Yes, we are committed to ethical manufacturing practices with natural dyes and pure fabrics.

Our clothes are designed in South Africa and manufactured in Cape Town.

Care instructions are included on the label of each garment. Generally, we recommend hand washing with natural detergent in cold water and line drying. in case of natural dye, avoid direct sunlight.

Yes, reach out to us for special orders and bulk production quotes & more.

We offer a range of sizes from XS to XXL. Please refer to our size chart for specific measurements.

Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and express shipping takes 1-2 business days. Production time varies per item please allow for 3-8 days as we artisan brand. Clothing ships immediately unless specified otherwise.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Reach us via the contact section for a quote.

We offer standard, expedited, and express shipping options. Shipping times and costs will be calculated at checkout. Free shipping with a user account is also available. T’s&C’s Apply.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Samsung/Apple Pay . Payment is processed via Payfast DPO. Payfast is extremely secure because we are a PCI DSS Level 1 Service Provider and have several other strict security protocols in place to protect you and our customers

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